Burnaby has one of the most culturally diverse and digitally active business communities in Metro Vancouver. Your customers are on social media every day, and many of them are making decisions about which local businesses to trust based on what they find there. The challenge most Burnaby business owners face is not motivation; it’s bandwidth. Creating content that actually represents your brand, staying consistent across platforms, responding to your community, and keeping up with how each platform is changing takes time that most owners simply do not have. We take that work off your plate entirely, from content creation and scheduling through to community management and paid social campaigns.
In a city as connected as Burnaby, social media is often the first place people check before visiting a business, calling for a quote, deciding between two options, or simply figuring out whether a business is still active. A well-managed social presence builds the kind of familiarity and trust that turns browsers into customers. We handle all of it on your behalf: the content, the scheduling, the conversations, and the paid campaigns when you’re ready to grow faster. Whatever level of involvement you want, we can work with it.
25+
years of experience
100s
of campaigns created
5-star
rating on Google
Meta,
Instagram, and
LinkedIn covered
Not every platform makes sense for every Burnaby business. A B2B professional services firm near Deer Lake and a retail shop in Brentwood are going to find their customers in very different places online. Before we create a single post, we look at where your specific audience is most active, which platforms your competitors are using effectively, which ones align with your content strengths, and which ones will give you the best return on the effort. We make a clear recommendation and explain the reasoning, then build a strategy around the platforms that actually fit.
Everything we create is built to sound and look like your business, not like it came from a template. We research your brand voice, your industry, and your Burnaby audience before we write a word or design a graphic. The content calendar goes to you in advance so you can review what’s coming and give feedback before anything is published. Your brand stays yours; we just do the work of bringing it to life consistently.
Consistency is what builds a social media presence over time. Businesses that post erratically or go quiet for weeks lose ground with both the algorithm and their audience. We handle the scheduling so your accounts stay active and on-brand without you having to think about it. When life gets busy running a Burnaby business, your social media keeps moving.
How your business responds to comments, questions, and messages on social media shapes how potential customers in Burnaby perceive you. A prompt, on-brand response to a question or a complaint can do more for your reputation than any ad. We monitor your accounts and handle the day-to-day conversations in your voice. If something needs your direct attention, we flag it immediately rather than guessing.
Organic reach only goes so far. When you want to reach a wider Burnaby audience, promote a specific offer, drive traffic to a new service, or grow followers in a particular neighbourhood or demographic, paid social campaigns give you a targeted and measurable way to do it. We build and manage campaigns on Meta, Instagram, and LinkedIn, writing the ad copy, defining the audience, and refining performance over time. Your ad spend goes to the platforms; our fee covers the management.
Each month we send you a report that covers the metrics that actually matter: reach, engagement, follower growth, and campaign performance for any paid activity. We keep it readable and skip the vanity metrics that don’t connect to real business outcomes. If something isn’t performing the way we expected, we tell you what we’re changing and why, before you have to ask.
Burnaby is one of the most culturally diverse cities in Canada, and that diversity shapes how businesses need to show up on social media. What resonates with an audience in Sullivan Heights might be different from what works in Burnaby Heights or near SFU. We’ve worked with businesses across Metro Vancouver long enough to understand those nuances, and we bring that local awareness to the content and campaigns we build for our Burnaby clients.
The most common fear business owners have when handing off social media is that their posts will start sounding generic or corporate. We take that seriously. Before we write anything, we spend time getting to know how your business talks: the language you use, the things you care about, the tone that fits your customers. The goal is a feed your regulars would recognize immediately as yours, even without seeing your logo.
Social media doesn’t operate in a vacuum. We think about how your social presence connects to your website, your SEO, and any paid advertising you’re running, so each channel supports the others rather than working in isolation. Burnaby businesses that take an integrated approach to their digital marketing consistently get more out of every channel than those that treat each one separately.
We manage your accounts on your behalf, but they belong to you entirely. You have full access at all times, and during the onboarding period nothing goes live without your approval. As confidence builds in the process, we can take on more of the day-to-day independently if that suits you. Either way, the accounts are yours, the content is yours, the history is yours, and you can step back in at any point.
and would highly recommend them to anyone looking to improve their marketing game! We met with Marie, and she asked us a number of questions about our organization and what our needs were. About 2 weeks after consultation, they had completed a thorough overview and created a strategy for us to follow.
~ Dylan Moesker
Stepping Stones Bible Camp
to work with. I hired them for my service-based business during our typically ‘slow’ months, and we’ve never been busier during this time of year. I can’t wait to see what we accomplish in the future. I would highly recommend hiring them to do a review of your online presence to give you a game plan for what you should be doing.
~ Samuel Niezen
Fraser Valley Junk Solutions
Social media marketing is the practice of using platforms like Meta (Facebook and Instagram), LinkedIn, and others to build your brand, connect with customers, and promote your products or services online. For Burnaby businesses specifically, it serves two main functions. First, it builds familiarity: potential customers who see your business consistently in their feeds are more likely to choose you when they’re ready to buy, even if they’ve never interacted with your posts. Second, it builds credibility: an active, professional social presence signals that your business is current and engaged, which matters in a city as digitally connected as Burnaby. Managed well, social media becomes a consistent touchpoint between your business and the local community you’re trying to reach.
For most local businesses in Burnaby, Meta (Facebook and Instagram) is the right starting point. The audience is large, the local targeting tools are strong, and you can run both organic content and paid ads in one place. LinkedIn is the better choice for B2B companies, professional services firms, and businesses targeting other businesses rather than consumers. For highly visual businesses (trades, hospitality, retail, construction) Instagram deserves particular attention given how much purchasing decisions in those categories are influenced by visual content. We work through the right platform mix with you during the initial consultation and make a clear recommendation based on your industry and your Burnaby audience.
For most small businesses in Burnaby, yes. The city has one of the most digitally active and diverse populations in Metro Vancouver, and social media is often where potential customers form their first impression of a local business before they ever visit or call. The challenge is that managing social media well takes consistent time and effort that most small business owners don’t have to spare. A professionally managed social presence builds the kind of familiarity and trust that generates long-term business, while a neglected or inconsistent account can actually work against you. The question for most Burnaby businesses isn’t whether social media is worth it, but whether it’s worth managing yourself or handing to someone who does it well.
In a city as digitally active as Burnaby, social media is often where potential customers form their first impression of a local business. A well-maintained, consistent presence signals that your business is active, professional, and worth engaging with. It also builds familiarity over time, so when someone is ready to buy, your business comes to mind before competitors they’ve seen less of. For businesses with a strong local identity, social media is one of the most effective ways to reinforce that connection with the Burnaby community and stay top of mind between purchases.
Growing a local following in Burnaby requires consistency, local relevance, and a mix of organic and paid tactics. On the organic side, posting consistently on the platforms your audience uses, using location tags and Burnaby-specific hashtags, engaging promptly with comments and messages, and creating content that reflects the local community all contribute to steady follower growth. Collaborating with other Burnaby businesses or featuring local landmarks and events can also build local relevance. On the paid side, targeted follower campaigns or boosted posts with Burnaby geographic targeting reach people in your area who don’t already know about you. Most businesses that grow meaningful local followings combine both approaches rather than relying on organic reach alone.
Posting frequency is something we discuss as part of building your strategy, because the right cadence varies by platform and business type. As a general guide, most Burnaby businesses we work with post between three and four times per week on their primary platform. That keeps the account active and consistent without producing content just to fill the calendar. Consistency matters more than volume. We’d rather post well a few times a week than flood your feed with content that doesn’t connect with your audience. We’ll recommend a posting rhythm that fits your goals and your budget.
We create the content, including graphics and copy. That said, for Burnaby businesses in visual industries like trades, hospitality, retail, or construction, original photos of your team, your work, or your location consistently outperform stock imagery. If you can share those with us, we’ll build them into the content. If not, we’ll work with what’s available and still produce content that represents your business well. Many clients find a rhythm where they occasionally send us photos from job sites or events and we build content around them.
A social media manager is typically a single person handling your accounts, whether in-house or as a freelancer. They can be a good fit for businesses that need day-to-day posting and community management handled consistently. A social media marketing company brings a team: strategists, content creators, designers, and paid advertising specialists who cover more ground with more depth. The company approach also means continuity; if one person is unavailable, the work continues. For Burnaby businesses that want both organic content management and paid social campaigns under one roof, a full-service marketing company is usually the stronger option because the strategy, the content, and the advertising are all aligned and managed together.
Yes, during the onboarding period. We share the content calendar with you in advance so you can review and give feedback before anything is published. Over time, as you build confidence that the content sounds right and reflects your brand accurately, we can shift to a lighter approval process if that suits you better. We follow your lead on how involved you want to be.
We monitor your accounts as part of community management and handle routine responses in your brand voice. If something negative or sensitive comes up that needs your direct input, we flag it immediately rather than responding on our own. We don’t delete or ignore critical feedback unless it crosses into harassment or violates platform rules. A thoughtful, professional response to a complaint often does more for your reputation in the Burnaby community than the complaint itself ever damaged it.
Social media management costs in Burnaby vary depending on the scope of the service: how many platforms are managed, what content production involves, whether paid social advertising is included, and the level of community management required. Organic social media management is typically priced as a monthly retainer. Paid social campaigns add an ad spend budget on top of the management fee, which goes directly to the platforms with no markup from us. We price based on what your engagement actually requires and give you a clear quote before any work begins. There are no hidden fees and no long-term contracts.
We’re here to listen to you. Tell us what you need or where you want to go. We’ll help you find the best solution.
